Citizens Memorial Healthcare developed a medication reconciliation process across multiple departments and sites of care. An action plan established teams to map current medication reconciliation workflows and identify weaknesses. Staff received education on the new process, which focused on stopping the practice of automatically resuming all medications and improving electronic listing and reconciliation of medications during transfers. The process was initially rolled out in the Emergency Department and then to other areas over time. Participation in a national collaboration helped identify additional issues like lack of reconciliation during transfers. Ongoing efforts aim to strengthen the process through continued education, community outreach, and use of the electronic medical record.